SASSA Contact Number 2026 — Toll-Free Helpline & WhatsApp
Check your SASSA SRD status instantly — free tool
Check Status Now →Here are all the official ways to contact SASSA in South Africa for SRD R370 grant queries, banking updates, appeals, and general support.
SASSA Toll-Free Number
0800 60 10 11
- Free to call from any South African network
- Available Monday to Friday, 07:30–16:00
- Excluding public holidays
This is the main SASSA helpline. Call here for:
- SRD grant queries
- Payment problems
- Application status help
- Banking details issues
SASSA SRD WhatsApp Number
082 046 8553
Send a WhatsApp message to this number to:
- Check your SRD status
- Get information about your grant
- Ask general SASSA questions
See the WhatsApp status check guide for step-by-step instructions.
SASSA Email Address
Use email for:
- Written complaints
- Documents you need to submit
- Queries that require a paper trail
Allow 3–5 working days for a response by email.
SASSA Official Website
srd.sassa.gov.za — for SRD grant applications, status checks, and updates
sassa.gov.za — for all other SASSA grants and general information
SASSA Social Media
SASSA is active on:
- Twitter/X: @OfficialSASSA
- Facebook: SASSA South Africa
Do not share personal information (ID number, bank details) on social media. Use the helpline or official portal instead.
Contact by Grant Type
| Query | Contact |
|---|---|
| SRD R370 status | 0800 60 10 11 or WhatsApp 082 046 8553 |
| Child Support Grant | 0800 60 10 11 |
| Disability Grant | Visit nearest SASSA office |
| Older Persons Grant | 0800 60 10 11 |
| Banking details update | srd.sassa.gov.za or 0800 60 10 11 |
| Appeals | appeals.dsd.gov.za |
Check Your Status First
Before calling SASSA, check your current SRD status using the free tool on this page. This saves you time on hold by giving you the information you need upfront.
srdsassagov.io is an independent resource. Not affiliated with SASSA or the South African Government. For official services visit srd.sassa.gov.za.